For Patients.

Everything you need before your first visit.

Welcome to Refined Dental in Prospect. Download our new patient form, discover what to expect at your appointment, and find out how easy it is to make us your family dental home.

Your First Visit.

A relaxed, considered start to your dental care.

Most new patient appointments take 30–45 minutes. We listen first, examine thoroughly, and only ever recommend what you genuinely need.

01  /  Welcome

Friendly Introduction

Meet your dentist, share your dental history and tell us what matters most to you.

02  /  Examine

Comprehensive Check-Up

A full assessment of your teeth, gums, bite and soft tissues.

03  /  Plan

Personalised Treatment Plan

Clear options, honest costs and realistic timelines — no pressure, no surprises.

04  /  Care

Gentle, Modern Treatment

Quiet handpieces and a calm environment make every visit comfortable.

Before You Arrive.

What to bring — and how to find us.

  • Your completed New Patient Form

    Download the form above and bring it printed, or email it to us in advance.

  • Medicare, DVA card or SA Dental voucher

    Bring along any cards or vouchers you’re entitled to — CDBS, DVA, GDS, EDS or PDS forms.

  • Private health insurance card

    We’re Preferred Providers for Bupa, HCF & NIB and process HICAPS claims on the spot for all funds.

  • A list of medications & allergies

    So we can plan your treatment safely and avoid any interactions.

  • Recent X-rays, if you have them

    Records from your previous dentist help us avoid duplicating imaging.

Practice Information

Address 188 Main North Road, Prospect SA 5082
(Inside Prospect Medical Centre — free parking)
Opening Hours Mon · Wed: 10:00 am – 5:30 pm
Fri: 9:00 am – 5:30 pm
Sat: 9:00 am – 1:00 pm (by appt.)
Closed Tue, Thu & Sun
Fees & Payments.

Flexible options to make care accessible.

From Preferred Provider health funds to government schemes and interest-free payment plans — we make quality dental care easier to afford.

Preferred Provider

Bupa, HCF & NIB

We’re a Preferred Provider for Australia’s leading funds, which means our patients enjoy maximum rebates and reduced out-of-pocket costs through:

  • Bupa — Members First
  • HCF — More for Teeth
  • NIB — First Choice Network
HICAPS

All Major Health Funds

On-the-spot HICAPS claims for Medibank, AHM, CBHS and every other major Australian fund — you only pay the gap.

Member

smile.com.au

We’re part of the smile.com.au dental network — members receive at least 15% off most treatments.

SA Dental

Government Vouchers

We accept SA Dental Service vouchers, including:

  • GDS (General Dental Scheme)
  • EDS (Emergency Dental Scheme)
  • PDS (Prosthetic Dental Scheme)
Veterans & Children

DVA & Medicare CDBS

DVA card holders are welcome, and we bulk-bill eligible children aged 0–17 under the Medicare Child Dental Benefits Schedule (CDBS).

Interest-Free

Afterpay

Spread the cost of larger treatments with interest-free Afterpay payment plans — ask our reception team about eligibility.

Health funds, vouchers & payment options we accept
Dental Emergencies.

Same-day care when you need it most.

Toothache, broken tooth or trauma?

We reserve same-day emergency appointments for our patients across Prospect, Nailsworth, Broadview, Kilburn, Sefton Park, Collinswood, Medindie and North Adelaide. Please call us as early in the day as possible so we can get you seen quickly.

Call (08) 8269 7966
Common Questions.

Good to know before you book.

What should I bring to my first dental appointment?

Please bring your completed New Patient Form, private health insurance card (if applicable) and a list of current medications. Children under 18 should be accompanied by a parent or guardian.

Do you accept private health insurance and HICAPS?

Yes — we’re a Preferred Provider for Bupa (Members First), HCF (More for Teeth) and NIB (First Choice Network), and members of smile.com.au. We process HICAPS claims on the spot for all major Australian health funds, so you only pay the gap.

Do you accept SA Dental Vouchers, DVA and CDBS patients?

Yes. We accept SA Dental Service vouchers including GDS, EDS and PDS forms, treat DVA patients with a valid DVA card, and bulk-bill eligible children aged 0–17 under the Medicare Child Dental Benefits Schedule (CDBS). Please bring your card or voucher along to your appointment.

What payment options are available?

EFTPOS, all major credit cards, on-the-spot HICAPS health fund claims, plus interest-free payment plans through Afterpay for eligible treatments.

Do you offer emergency dental appointments in Prospect?

Yes. We reserve same-day emergency appointments for toothache, broken teeth, dental trauma and lost fillings. Please call (08) 8269 7966 as early as possible.

Is there parking at the practice?

Yes — complimentary off-street parking is available at the Prospect Medical Centre, with additional on-street parking on Main North Road and surrounding side streets.

How often should I have a dental check-up?

For most patients we recommend a check-up and clean every six months. Patients with gum disease, higher decay risk or specific cosmetic concerns may benefit from more frequent visits.

Ready When You Are.

Your refined smile starts with a hello.

Book online in under a minute, or give our friendly team a call and we’ll find a time that works for you.

Book My Appointment
— or call us —
(08) 8269 7966

Organise Your Visit

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