Here's exactly what's included, who qualifies, and how health funds interact with this offer — in plain language, before you book.
The physical Refined Dental new patient card must be presented at reception before your appointment begins. The offer cannot be applied without it. Digital copies or photographs of the card are not accepted.
Read these carefully — they set out exactly who this offer is for, what it covers, and how it works.
We work with all major health funds — but fund arrangements work differently to this offer.
The $199 New Patient Offer cannot be combined with any private health fund claim. It is not available to patients who wish to use their extras cover for this appointment.
Our preferred provider agreements require us to charge fund members according to agreed fee schedules. Running a separate promotional price alongside those arrangements may conflict with our obligations under those agreements.
If you hold private health insurance with extras cover, your fund entitlements may actually provide strong rebates on the same services — potentially comparable in value. Call us on (08) 8269 7966 before booking and our team will help you work out which option suits you better.
Patients who choose to use their health fund will be seen under our standard fee schedule and preferred provider arrangements — the $199 price will not apply.
Yes — your original Refined Dental promotional card must be presented at reception before your appointment begins. We cannot apply the offer without it. Digital copies or photographs are not accepted.
No. The $199 offer is available to privately paying patients only and cannot be combined with any health fund benefit or preferred provider arrangement. If you hold extras cover, please call us before booking — depending on your policy, your fund entitlements may give you comparable value through our standard preferred provider arrangements.
Bitewing x-rays are included where clinically indicated. Your dentist will only take them if they are genuinely needed for your oral health assessment — we do not perform or charge for clinically unnecessary services. If x-rays are not required at your visit, the price will be adjusted accordingly.
If additional treatment is identified during your examination, your dentist will explain what they found, walk you through your options, and provide a clear written quote before anything proceeds. There is no pressure to commit to further treatment on the day.
Plan for approximately 45–60 minutes. This gives your dentist time to complete a thorough exam, take any necessary x-rays, perform your scale and clean, apply the fluoride, and discuss a personalised plan with you.
Absolutely. Many of our patients tell us they've been putting off the dentist for a while. Our team takes things at your pace, explains everything as they go, and you are always in control. Just let us know when you call and we'll make sure you're comfortable from the moment you arrive.
Book online at refineddental.com.au/online-booking, call us on (08) 8269 7966, or send us an SMS on 0468 193 268. Please mention the $199 new patient offer when you get in touch.
This page has been prepared in accordance with AHPRA's guidelines for advertising regulated health services.
Discount inducement disclosure (s.133(1)(b)): This offer constitutes a discount/promotional inducement to use a regulated health service. All terms and conditions are stated in full above in plain, accessible language, as required.
No testimonials (s.133(1)(c)): This page contains no patient testimonials, endorsements, or purported testimonials of any kind.
No unreasonable outcome expectations (s.133(1)(d)): No guaranteed treatment outcomes are claimed anywhere on this page. Clinical results will vary between individuals.
No encouragement of unnecessary services (s.133(1)(e)): All listed items (011, 022, 114, 121) are standard preventive and diagnostic services. X-rays (022) are explicitly stated as being provided only where clinically indicated, and the price is adjusted if they are not required.
No false or misleading claims (s.133(1)(a)): All pricing is exact and inclusive. Eligibility restrictions are clearly and prominently disclosed. The health fund exclusion is explained in full. All treatment remains subject to individual clinical assessment by the treating practitioner.
Private patients only. Promotional card required. Limited appointments each week — book online or give us a call.
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